Shipping & Returns

Free Shipping on orders over HK$400


Once your order has been placed, we will send a confirmation email with your order number. When your order has been shipped, you will receive an additional confirmation email with a tracking number. The information on the tracking website will been update by The Shipping Agency.

Shipping Rate

🎉Free shipping domestic(Hong Kong/Macao) on orders HK$400+

Shipping  Charge
Order Delivered
 Shipping Method
HK$0
Free - orders over HK$400+
2-5 business days

SF Express

HK$30
Orders between HK$0 to HK$400
2-5 business days

SF Express

🎉Free shipping domestic(Singapore/Malaysia) on orders HK$1200+

Shipping  Charge
Order Delivered
 Shipping Method
HK$0
Free - orders over HK$1200+
6-8 business days Standard Shipping
HK$30
Orders between HK$0 to HK$1200
6-8 business days Standard Shipping
HK$100
Orders between HK$0 to HK$1200
3-4 business days SF Express

·Processing Time

In-stock items typically ship out 1-2 business days after the order is placed.

·How Do I Know That My Order Has Been Shipped?

After your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

·What Shall I Do If I Want To Exchange Or Return?

Simply contact us order@moodytiger.com, we will assist you through the process.

  • You will be responsible for return & exchange shipping costs if it's not the quality problem
  • You may return new, unworn or unused products within 30 days of the date the products were shipped to you.
  •  All items must be returned to us in fully resalable condition and in the original packaging.
  • You can exchange for a different style up to the value of the original order, or return the items for a refund then place a new order.
  • If you live in Hong Kong, you can either visit our retail store with the product or send the originally purchased products to us by post. Once we have received your parcel, we will contact and confirm with you shortly, and send you the alternatives in 5 business days.  

·Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use